It was P3, Mrs Glass... an elderly lady, white hair, wrinkled skin, teeth that were lovely and white, but too large for her mouth. She had a big smile and a twinkle in her eye.

I felt safe with her. She called me "Sarah suck-a-thumb". I made the mistake in telling my mum one day, who promptly made an appointment to see Mrs Glass. Even at 7 I was mortified that my mum was telling her off for calling me that.

But did Mum not know that she said it affectionately. Something that warmed me... it's not that I got that at home!